What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
What are your data protection rights?
What are cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
How to contact us
WHAT DATA DO WE COLLECT?
Red Oyster Limited collects the following data:
Personal identification information (Name, email address, phone number, etc.)
HOW DO WE COLLECT YOUR DATA?
You directly provide Red Oyster Limited with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
HOW WILL WE USE YOUR DATA?
Red Oyster Limited collects your data so that we can:
Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
When Red Oyster Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
HOW DO WE STORE YOUR DATA?
Red Oyster Limited securely stores your data in our customer relationship management system which is based in the UK.
We will hold your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period we consider the amount, the nature and sensitivity of the personal data, the potential risks of harm from unauthorised use or disclosure, the purposes and whether we can achieve those purposes by other means. We will delete it if we identify it as no longer being needed or if you send us a written request to do so.
Red Oyster Limited would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Red Oyster Limited from contacting you for marketing purposes or giving your data to other members of the Red Oyster Limited Group.
If you no longer wish to be contacted for marketing purposes, please contact us using the details below.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
Red Oyster Limited would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Red Oyster Limited for copies of your personal
data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Red Oyster Limited correct any
information you believe is inaccurate. You also have the right to request Red Oyster Limited to
complete information you believe is incomplete.
The right to erasure – You have the right to request that Red Oyster Limited erase your personal
data, under certain conditions.
The right to restrict processing – You have the right to request that Red Oyster Limited restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Red Oyster Limited’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Red Oyster Limited transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
WHAT ARE COOKIES?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Understanding how you use our website
To identify that a user has returned
To collect information about how the website is used that will allow us to make improvements to it
WHAT TYPES OF COOKIES DO WE USE?
There are a number of different types of cookies, however, our website uses:
Functionality – Red Oyster Limited uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies
Advertising – Red Oyster Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Red Oyster Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
HOW TO MANAGE COOKIES
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
PRIVACY POLICIES OF OTHER WEBSITES
HOW TO CONTACT US
would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
Call us: +44 7710 907817
Or write to us at: Red Oyster Limited, International House, Holborn Viaduct, EC1A 2BN